Due to the ongoing “Massive Student Protest” in Bangladesh, the government has implemented a nationwide internet blockade. We currently have only one team member who is outside of Bangladesh and he will try to respond to your queries. As a result, our response times to support tickets may be longer than usual. We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this situation beyond our control. Thank you for your patience.
Have Anything to ask? Please leave us a message using the form below. Just fill up the form below with all the necessary info, we will get back to you.
Our Support Hours
We are a small team based in Dhaka, Bangladesh, and our Timezone is GMT+6 / CST+12.
- For Pro users, Our official support hours are from 9 AM to 9 PM, Sunday to Thursday. We endeavor to respond to tickets submitted during these hours within 1 – 2 hours. Tickets received outside these hours will receive attention on the next business day. During the weekend (Friday & Saturday), we offer limited support, aiming for a response time of 4 – 8 hours.
- For Free users, We aim to respond to inquiries within 6 – 24 hours throughout the week, depending on the volume and nature of the requests.
